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Tickets are supposed to be delivered 1-5 days prior to the event. We recommend contacting the seller 3 days prior to match – and request further information/clarifications regarding the purchase.
Most Vendors offer a tracking number supplied by the courier choosen.
E-Tickets are supposed to be sent directly to your Email or downloaded from the vendors website, whereas paper/membership card deliveries will usually arrive at your hotel/local address. Make sure someone on your behalf accepts delivery
Make sure to give your exact details, hotel name and address, Point of contact and phone number to assure proper set up of the collection/meeting point.
Generally speaking, Shortside tickets will be behind the goal posts whereas longside tickets will be from corner to corner – be advised that Longside tickets provide a better view of the pitch. Sometimes diagonal seating can be longside or shortside, depending on the stadium and the seller. For the most part – longside tickets are more expensive.
Most stadiums have at least two floors (some have three). Upper indicating seating on a higher floor whereas lower means sitting closer to the field. Lower seats are usually more expensive tickets.
VIP/Hospitality tickets differ between the teams, stadiums and competition – but usually includes food, drinks, and well placed seats. Sometimes, the experience may incorporate special offerings.
Default tickets are home section tickets.
Fans from the opposing team have to buy away section tickets. Refusing to do so may cause various problems.
National games vary in condition and requirements, different rules apply.
There are two types of indications – sitting in pairs and sitting together. Sitting in pairs means that the seller promises two tickets side by side, however, if you buy more than two tickets – There is a chance you will be seated in pairs but not together. If 4 people bought tickets together, the seller might sell two pairs of separate tickets. When the number of tickets purchased is odd, there is a chance one will be seated alone – and you should verify ticket details before purchase.
If the sale indicates ‘Sitting together’, the seller promises to provide all tickets side by side.
You must provide the exact address details + zip code. In any case you fail, and provide inaccurate address details, the delivery will be returned to sender, a common shipping procedure.
For tourists staying in a hotel:
It's common to use the hotel you'll be staying at (as long as it’s within the city of the venue where the match is being held) as your address for the delivery company.
A. You must make sure the hotel knows you plan to receive a private envelope 1-5 days prior to the event (even if you'll only arrive at the hotel the day before).
B. You must make sure that the name you booked the room is the same as the tickets ordered so the hotel will accept the shipping.
For a local address:
Make sure you select a delivery address where someone would be present to sign the delivery note. If it's not you, make sure someone expects the delivery to arrive and will accept the delivery.
April 3, 2019, Stamford Bridge London, United Kingdom×
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