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Best FanPass Alternatives for Sports and Event Tickets background image

Best FanPass Alternatives for Sports and Event Tickets

Written by Aviran Zazon

StubHub International is our best overall FanPass alternative, combining a similar buyer-and-seller marketplace with sophisticated ticket-selection tools and much broader international event coverage.

Fanatix is another close match, particularly for European football, while LiveFootballTickets is worth considering if football is your only interest. SportsEvents365 and Hellotickets offer different advantages for customers who prefer personal assistance or regularly travel abroad for events.

All five have appeared in Ticket-Compare.com's listings or supplier research during 2026, although availability varies between events. Below, we'll compare their buying experiences, customer service and guarantees, as well as explaining which websites come closest to FanPass's peer-to-peer model.

 

Best FanPass Alternatives at a Glance

RankFanPass alternativeBest forMain difference from FanPass
1StubHub InternationalBest overallBigger international marketplace and more advanced ticket filters
2FanatixWebsite and customer serviceSlicker interface and faster support in our test
3LiveFootballTicketsDedicated football buyersSpecialist sellers rather than open peer-to-peer listings
4SportsEvents365Personal assistanceTraditional broker-style service and international reach
5HelloticketsEvents and city breaksCombines event tickets with attractions and tourism

LiveFootballTickets arguably matches its football offering more closely, while SportsEvents365 and Hellotickets make more sense when other aspects of the booking become important.

What Makes a Good FanPass Alternative?

FanPass, styled Fanpass on its own website, was founded in 2015 and allows independent sellers to list tickets for customers to purchase.

Although it advertises concerts and other sports, football remains its biggest strength, particularly the Premier League and European competitions.

Its marketplace also accommodates professional sellers, making it more accurate to describe FanPass as a mixed buyer-and-seller marketplace than an exclusively peer-to-peer exchange between supporters.

Ticket-Compare.com tested FanPass in February 2024, purchasing a ticket for Newcastle United against Bournemouth. The website was straightforward to use, with clear seating plans, choices for groups and a useful order tracker. The ticket was delivered successfully and worked at St James' Park.

Our alternatives therefore need to reproduce the practical advantages of that experience, while potentially improving on them.

We considered five main criteria:

  • Football and event coverage: How closely each website matches FanPass's catalogue.
  • Marketplace model: Whether buyers choose between independent sellers or purchase through a more conventional ticket provider.
  • Buying experience: Stadium plans, seating information, grouped tickets and checkout.
  • Customer service: Available contact channels and our own experience testing them.
  • Buyer protection: What happens when tickets cannot be delivered or an event is cancelled.

We also looked for evidence that the providers feature in Ticket-Compare.com's current ticket comparisons, rather than recommending websites on similarity alone. Our assessments draw on the first-hand testing documented in our wider collection of ticketing website reviews.

The Best FanPass Alternatives Compared

1. StubHub International: Best overall FanPass alternative

StubHub International comes closest to offering everything FanPass does, with a larger international events catalogue and more developed tools for finding tickets.

Like FanPass, StubHub connects buyers with third-party sellers who choose their own prices. Its coverage extends from Premier League and European football to Formula 1, tennis, rugby, concerts, theatre and numerous other events.

The buying interface is its strongest advantage.

Our hands-on StubHub review found detailed stadium plans, clear seating information and an excellent range of filters. You can search for tickets in particular sections, check whether seats are together and choose to display prices with fees included.

We awarded StubHub 5/5 for ease of use, making it one of the strongest websites we have tested for navigating a large resale marketplace.

Customer service was less impressive, receiving 3/5 in our assessment. Buyers have access to support channels, although the experience is more geared towards managing bookings independently than dealing personally with a ticket agent.

StubHub's FanProtect Guarantee promises valid tickets delivered in time and matching, or comparable to, the original order. When something goes wrong, StubHub can arrange comparable or better replacements or offer a refund or credit.

There is a point worth knowing about cancellations. Its customer help pages advertise refunds, while the detailed International guarantee allows a refund or credit for permanently cancelled events, subject to applicable law.

Best for: FanPass customers who want a similar marketplace with a wider choice of events and better tools for comparing seats and prices.

2. Fanatix: Best for Ease of Use and Customer Service

Fanatix offers arguably the most polished buying experience of any website in this comparison.

European football is now a major part of its catalogue, alongside Formula 1, tennis, rugby, concerts and other events. That gives it substantial overlap with FanPass without confining buyers to one sport.

Our Fanatix review awarded the platform 5/5 for ease of use, thanks to its responsive website, interactive stadium maps and clearly presented ticket options.

You can inspect available stadium sections, choose your ticket quantity and complete a purchase without first creating an account. PayPal is also accepted, which wasn't available during our FanPass test.

Customer service is another advantage. When we contacted Fanatix with a question about reselling unwanted tickets, a substantive response arrived in under ten minutes.

Its buyer protection covers qualifying non-delivery with a full refund. If an event is permanently cancelled, Fanatix returns the ticket purchase price to the original payment method, while the service fee is refunded as a voucher valid for two years.

One point worth understanding is that Fanatix operates a managed marketplace, rather than an unrestricted fan-to-fan exchange. Customers wishing to resell previously purchased tickets can enquire about selling them on consignment.

Best for: Football and event buyers who appreciate FanPass's straightforward approach but want better stadium plans, PayPal and responsive support.

3. LiveFootballTickets: Best for Football Tickets

For someone who uses FanPass almost exclusively to attend football matches, LiveFootballTickets may be a more appropriate alternative than a general entertainment marketplace.

Its catalogue concentrates on the Premier League, Champions League, European domestic competitions and international football.

Individual match pages organise listings around stadium areas, ticket categories and quantities, helping supporters distinguish between seats behind the goals, longside seats, upper tiers and other available options.

The website is less concerned with concerts or motorsport, which makes navigating its football catalogue relatively straightforward.

LiveFootballTickets also differs from FanPass in the way it sources tickets. Rather than inviting casual individual sellers to list freely, it works with a vetted network of ticket specialists.

Its customer guarantee is particularly distinctive.

The 150% Money Back Guarantee covers qualifying cases where tickets do not arrive before kick-off or are rejected at the stadium. LiveFootballTickets first attempts to arrange replacements. If these cannot be supplied, the customer receives a full refund plus an additional 50% of the order value in credit for a future booking.

That additional 50% is site credit, not cash. Refused-entry claims also require photographic evidence and a rejection letter from the venue.

Our LiveFootballTickets review found a good ticket-selection experience, although one support email went unanswered until a follow-up was sent.

It is also worth noting that LiveFootballTickets and Fanatix are both operated by LiveTix Group S.L. They offer different websites and buying experiences, rather than representing entirely independent businesses.

Best for: Buyers who primarily want Premier League or European football tickets, with detailed seating choices and a substantial fulfilment guarantee.

4. SportsEvents365: Best for Personal Customer Service

SportsEvents365 takes a noticeably different approach to selling tickets.

While FanPass lets buyers browse independently priced marketplace listings, SportsEvents365 operates more like a traditional international ticket broker.

Its catalogue is extensive, covering football, Formula 1, tennis, rugby, basketball, concerts and other events.

The website itself is relatively functional. You can find ticket categories and stadium areas without difficulty, though the interface lacks the sophisticated maps and filters available through Fanatix and StubHub.

The appeal is the level of personal assistance.

SportsEvents365 advertises contact through telephone, email, chat and WhatsApp, alongside emergency assistance for urgent problems around an event. Its long-standing relationships with travel professionals also make it relevant to customers organising overseas trips.

Our SportsEvents365 review highlighted the involvement of sales representatives and awarded its customer support 4/5.

The company promotes a 100% Buyer Guarantee, with a refund of the amount paid where it cannot fulfil a qualifying ticket order.

For someone travelling internationally, being able to contact an identifiable support team may matter more than having the most sophisticated ticket-search interface.

Best for: International visitors who prefer personal assistance before and after purchasing tickets.

5. Hellotickets: Best for Combining an Event With a City Break

Hellotickets reaches a similar international audience to FanPass, while offering considerably more beyond sports and entertainment.

Alongside football, Formula 1, tennis and concerts, the website sells tickets for attractions, guided tours, sightseeing activities and other tourist experiences.

That makes Hellotickets useful when a match or concert is only one part of a longer trip.

Our Hellotickets review found attractive event pages with seating plans, straightforward ticket selection and PayPal payments. Finding sports tickets from the homepage can take slightly more effort because tourism products occupy a substantial part of the website.

Customer service was less convincing. An acknowledgement arrived promptly after our test enquiry, though a substantive human response had still not appeared several hours later.

Its published terms allow substitute tickets of equivalent or superior quality when the original order cannot be supplied for reasons attributable to the seller. Where no suitable substitute is available, the seller must refund the full ticket price.

Permanently cancelled events are also covered by its refund provisions.

Hellotickets is the least similar to FanPass in terms of peer-to-peer selling, yet its broader services can make it a more convenient option for an international visitor.

Best for: Travellers arranging a football match, concert or major sporting event alongside sightseeing and other holiday activities.

Which Alternatives Are Closest to FanPass's Peer-to-Peer Model?

The difference between a marketplace and a conventional ticket reseller is worth understanding before choosing an alternative.

FanPass allows individual ticket holders to advertise their seats, alongside more established sellers. Buyers can browse independently priced listings and select their preferred option.

Of our five alternatives, StubHub International comes closest to that open marketplace structure.

Fanatix also connects independent ticket sellers with buyers, although its managed approach to listings and resale differs from a direct supporter-to-supporter exchange.

LiveFootballTickets works through approved ticket specialists, offering a more controlled seller network rather than open access for casual sellers.

SportsEvents365 is more broker-like, while Hellotickets combines ticketing with a much wider travel and attractions business.

For someone specifically looking to sell an unwanted ticket themselves, these differences count. A marketplace that welcomes individual listings is not necessarily interchangeable with a platform sourcing inventory through professional specialists.

What Happens if Your Tickets Don't Arrive?

Buyer guarantees are one area where the alternatives differ considerably.

PlatformIf tickets cannot be suppliedPermanently cancelled event
FanPassReplacement or qualifying refundRefund or credit under its terms
StubHub InternationalReplacement tickets or refund/creditRefund or credit under detailed terms
FanatixFull refund for qualifying non-deliveryTicket price refunded; service fee as voucher
LiveFootballTicketsFull refund plus 50% site credit if replacements failTicket price refunded; service fee may be credited as voucher
SportsEvents365Refund under its 100% Buyer GuaranteeSubject to applicable order terms
HelloticketsEquivalent/better replacement or ticket-price refundRefund under its cancellation terms

The important difference is between the amount returned to your original payment method and compensation that can only be spent on a future booking.

It is also worth separating a permanently cancelled event from a postponement. When a match or concert moves to another date, tickets commonly remain valid, and an automatic refund may not be available.

If you are refused entry at a stadium, contact the relevant provider immediately and obtain whatever written confirmation the venue can supply. FanPass and LiveFootballTickets, for example, both have specific evidence requirements for qualifying refused-entry claims.

Compare FanPass Alternatives in One Place

Even after narrowing your options to these five providers, it can be difficult to know which has the best ticket for the event you want.

An advertised $133 ticket may appear cheaper than a $153 alternative, until additional checkout charges, seating location and ticket quantities are considered.

Ticket-Compare.com brings listings from pre-vetted resale marketplaces and official ticketing partners into one comparison, allowing buyers to see available options without searching every provider separately.

For a Premier League match, a useful comparison would involve checking the following:

  1. Ticket quantity: Compare a single seat separately from a pair of seats together.
  2. Stadium area: Check the same stand or seating category rather than comparing entirely different views.
  3. Home or away allocation: Make sure the ticket is appropriate for the supporters attending.
  4. Total price: Include service fees and other charges before deciding which offer represents better value.
  5. Delivery: Check whether tickets are transferred digitally, through an official club application or by another method.

This approach is key because the cheapest single ticket from one provider may not be the cheapest pair, while a slightly more expensive listing could offer a significantly better seat.

Ticket-Compare.com is a comparison platform rather than a ticket seller. Once you choose an option, you click through to the relevant provider to complete the transaction, with that company handling payment, fulfilment and buyer protection.

FanPass Alternatives | Frequently Asked Questions

What is the best alternative to FanPass?

StubHub International is our best overall alternative because it reproduces FanPass's marketplace structure while offering wider international event coverage and more detailed ticket-selection tools. Fanatix is a particularly strong alternative for European football and other sports, with an excellent interface and fast support in our testing.

Which FanPass alternative is best for Premier League tickets?

LiveFootballTickets is particularly suitable because football is its main business, with extensive coverage of English and European competitions. Fanatix and StubHub International also carry Premier League inventory. The best option for a particular match depends on available seats, ticket quantities, delivery arrangements and the final purchase price.

Can I sell my own tickets on FanPass alternatives?

StubHub International is the closest option for individual sellers wanting to list tickets through a marketplace. Fanatix can also help customers resell previously purchased tickets through its consignment arrangements. LiveFootballTickets operates a specialist seller network, rather than offering the same open listing process for occasional sellers.

Which FanPass alternatives accept PayPal?

StubHub International, Fanatix, LiveFootballTickets and Hellotickets all support PayPal according to their published information or Ticket-Compare.com's testing. FanPass did not offer PayPal during our 2024 purchase test, while SportsEvents365's review did not identify it as an available payment option. Payment choices should always be confirmed at checkout.

Which alternative has the best customer service?

Fanatix produced the strongest direct response in our testing, replying to an enquiry in under ten minutes. SportsEvents365 places greater emphasis on personal assistance, offering telephone, email, chat and WhatsApp support alongside emergency contact arrangements. The preferable option depends on whether quick answers or broader access to human assistance matters most.

Are FanPass alternatives always cheaper?

No. Different sellers set their own prices, while booking fees and available seat locations can affect the final amount. A marketplace offering the cheapest advertised single ticket may have fewer affordable pairs together. Comparing tickets for the same fixture, seating category and quantity is considerably more informative than comparing homepage prices.

Is Ticket-Compare.com a FanPass alternative?

Ticket-Compare.com is an alternative way to search for tickets, rather than another marketplace where the purchase takes place. It compares listings from selected resale sites and official partners, allowing customers to inspect prices, seating options and availability before proceeding to the chosen provider's website to complete their booking.

Which FanPass Alternative Is Best for Sports and Event Tickets?

StubHub International is the best overall FanPass alternative for buyers who want a similar marketplace, broader event choice and powerful tools for comparing tickets.

Fanatix is especially compelling for its clean interface and customer service, while LiveFootballTickets offers an unusually strong option for supporters who only buy football tickets.

SportsEvents365 and Hellotickets serve different requirements. The former is best suited to customers who appreciate personal assistance, while the latter becomes particularly useful when a sporting event forms part of a wider city break.

There is no reliable way to declare one of these companies permanently cheapest. Ticket prices, seat locations and availability change from event to event, and the final checkout total can make a difference.

Rather than choosing a provider in advance, comparing the actual tickets available through Ticket-Compare.com can help you find the best combination of price, seating and service for the event you want to attend.

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Aviran Zazon
Written by Aviran Zazon

Co-founder of Ticket-Compare.com, Aviran Zazon is a web developer, marketer and lifelong sports fan, inspired by the magic of Ronaldinho’s Barcelona.

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