LiveRugbyTickets Review

LiveRugbyTickets specialises in international and continental rugby union tickets, so this might be the Autumn Internationals Tickets, the Hong Kong Sevens Tickets, and the Heineken Cup.

Something that hasn’t affected us is that ticket purchases for the England international team were not available within England. This was the screen that greeted us when, out of curiosity, we tried to click on England Six Nations tickets, and there appears to be a permanent embargo.

For the Six Nations match between Wales and Ireland, which was the match that we wanted to attend, there were more than 150 tickets listed on the site, less than two weeks before the match went ahead. So we were pleased with this availability, as well as a price range to suit all budgets.

The cheapest seats were £90 in the shortside South Stand behind the posts, rising to £375 on the halfway line in the East Stand.

We love how intuitive it is to locate the right listing for you on LiveRugbyTickets. It’s easy to find the match you’re looking for, and after that you’re presented with a clear list of tickets, all with useful accompanying info.

All you have to do is hover over the individual ticket listing to see exactly where in the stadium you will be sitting, which is a fantastic touch, and is available for all of the Six Nations stadiums.

Something else we appreciate is the clear information provided on each listing about how the tickets are allocated. Some may just be solo seats, but others will have the option of multiple people sitting together.

In the case of Wales vs Ireland at Principality Stadium, the maximum was four. But this is a handy feature if you want to get to a match in a group.

Finally there’s a handy “information” icon for each listing with vital info about the area you will be sitting in.

In the case of Six Nations matches at Principality Stadium, this will let you know whether the seats are in the home or neutral section, whether you can take alcohol to the stand, or might give you an idea of the view from your seat.

Anybody making a purchase on a secondary ticketing market should find out where they stand, as a priority. This is an industry that puts an emphasis on buyer security, but you may occasionally come across a seller who is either unreliable or drops the ball.

The great news, and it’s a big plus point in our LiveRugbyTickets review, is that this site enshrines purchases with a 150% guarantee.

Essentially this means that if you don’t receive your tickets, you will receive all of your money back.Naturally, this refund may not cover the inconvenience of being left high and dry—so LiveRugbyTickets also gives you 50% of your original purchase towards tickets for another fixture.

We never had to use the 150% guarantee, and few customers mention needing it. But it’s reassuring to have a fail-safe.

While we weren’t expecting to receive our Six Nations tickets earlier than 48 hours before the match, we were pleased and surprised to find the tickets in our inbox a few days before the fixture.

All that was left was to download the Principality app, and our tickets were locked and loaded.

We were surprised how reasonable the prices of the seats on LiveRugbyTickets are compared to the face value prices on the exchange. In many cases the price on LiveRugbyTickets was lower than on the exchange.

Of course, this may also have had a little to do with the dwindling demand: Wales were Wooden Spoon candidates in 2025 and had just lost to Italy in Rome. So a visit from the all-conquering Ireland team may not have been every Welsh fan’s idea of a good time.

It’s also important to note that the listed price is not the price that you will pay at checkout on LiveRugbyTickets. We had to pay a combined service fee + sales tax of just under 30%. So the £90 ticket that we chose, ended up setting us back £117.

If we take VAT at 20% then the site’s service fee is around 10%. This is not a disastrous fee by the standards of the secondary market, but may catch some buyers off guard as it drops on you at the end of the purchase.

LiveRugbyTickets puts an emphasis on security all through the ticket-buying process by using several protective measures. First up, their platform incorporates advanced encryption technologies like McAfee Secure and GEOTrust SSL, so payment details remain confidential and safeguarded at all times.

As customers we can use trusted payment options, such as Visa, Mastercard, and PayPal—so that means high convenience and security. As we mentioned, PayPal is a huge plus, giving an extra layer of buyer protection.

To cut the risk of double bookings or over-sales, LiveRugbyTickets has a real-time inventory system. To you and me, this means that once a ticket is selected, it is instantly updated on their database, minimising errors and eliminating the risk of double-bookings.

The terms on LiveRugbyTickets are clear: “The most common ticket formats nowadays are either PDF files or Mobile Tickets. ELECTRONIC FORMATS PDF files are usually sent out between 24/48 hrs prior to the event date for our customers to print at home at their own convenience. Mobile Tickets are QR codes that are usually transferred 24/48 hrs before the match…”

This is a key point, and here’s what LiveRugbyTickets has to say: “Event dates and times are always subject to change. In fact, it happens frequently, so it’s important that you check with the venue or local media regularly for the correct time and date – yes, sometimes they will move the date of the matches. When you make a purchase for a specific event, you are purchasing tickets for that event regardless of the date/time that it is played.”

In these rare cases, you will be eligible for a refund: “Refunds are only possible when an event is cancelled and not postponed or rescheduled. Under the extraordinarily rare circumstances in which an event is cancelled or government restrictions on stadium capacities are implemented, LiveRugbyTickets.co.uk will refund everything except for the service fee (variable processing & administrative expenses).”

Now, 78% of customers have given this website a five-star rating, which is an astounding score for a resale website that relies on two separate parties for smooth transactions, with some scope for things to go wrong. So credit to the site for running such a tight ship.

If there’s one word that keeps coming up across many of the glowing reviews for LiveRugbyTickets on TrustPilot, it’s “easy”. Simply put, it’s easy to buy tickets on this website, and it’s easy to get into the stadium to watch your match.

Many reviewers state that this convenience, and the opportunity to buy sold-out tickets,  justifies the price tag, which is usually above face value.

LiveRugbyTickets is also praised for its communication, with quick responses to follow-up emails.

Despite a lot of glowing feedback about the site’s responsiveness, one complaint that comes up in the handful of negative reviews for LiveRubyTickets on TrustPilot is a lack of communication.

In our experience, this complaint is more likely to come from people who are using the site for the first time.

After all, it’s understandable: You’ve forked out a substantial amount of money for tickets, and have booked flights and accommodation, so you will be itching for reassurance about their arrival as the days tick down.

It’s also compounded by the tight deadlines that all secondary ticketing websites work with. Seeing as the organisers—in this case rugby federations—will only release digital tickets shortly before the match, it leads to buyers on the resale market waiting until as late as the day of the game to get their tickets.

We should point out that in none of these reviews about communication did the buyers claim that the tickets never arrived.