Aston Villa ‘Ticket Exchange’: Official Resale System Explained

The Aston Villa resale system, also known as the ticket exchange, is a vital tool for season ticket holders and regular fans alike.

This resale service keeps Villa Park packed and helps Aston Villa’s 27,000+ season ticket holders recoup their cost of their seat if they can’t get to a game.

But how does the Aston Villa ticket exchange work? In this guide we’ll explain the process for relisting and buying AVFC tickets in plenty of depth.

Aston Villa Tickets

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What Is the Aston Villa Ticket Exchange?

Described by the club as the Season Ticket holder resale system, the Aston Villa ‘Ticket Exchange’ is a way for AVFC season ticket holders to relist their seat for home Premier League matches.

By doing this they can recoup the pro rata cost of their season ticket (1/19).

Using the Aston Villa resale system counts as ticket ‘usage’ for season ticket holders. This is especially important at a time when season ticket holders have to ‘use’ their season ticket for 14 out of 19 matches.

Failure to do this can result in the club withholding a season ticket when the time comes to renew in spring.

The club decides on the exact resale window on a match by match basis. Normally it activates when a match has sold out.

Who Can Sell Tickets on the Aston Villa Ticket Exchange?

The Aston Villa resale system or ticket exchange is available for season ticket holders to relist their ticket for Villa Park.

These tickets go back into the ticketing system and appear on the stadium map for a given fixture like any other seat.

It’s important to note that the season ticket holder should also have an Aston Villa bank account, otherwise they won’t be able to use this service.

Who Can Buy Tickets on the Aston Villa Ticket Exchange?

On the buying side, only fans with an Aston Villa membership will be able to buy a ticket if resale is activated before the general sale phase begins—about three weeks before a match.

If AVFC resale is activated after the general sale phase begins, non-members will also be able to buy relisted tickets.

The price of the ticket for the buyer will be the typical adult price for that zone and match category.

Non-members will be able to buy a relisted ticket after the general phase begins (if the match hasn’t sold-out).

How Do You Buy Tickets on the Aston Villa Ticket Exchange?

The process for buying Premier League tickets through the Aston Villa Ticket Exchange is simple.

Unlike some other clubs that have a separate platform for relisted tickets, Aston Villa simply makes the seat available on its seating map for a given match.

screenshot of the AVFC vs MCFC Tickets page

So, on the Home Tickets page on the club website, all you have to do is click on the Buy button for an upcoming match.

screenshot of the AVFC vs MCFC Seating plan

Then on the stadium seating plan, you can pick the block you want and this gives a more detailed view, showing which seats are currently available.

screenshot of Aston Villa vs Manchester City match available seats

For many matches there should be plenty of seats to choose from. But there may be crunch fixtures, or occasional derbies, when availability is lower.

For these times, we’ll offer some tips below for finding tickets when they’re scarcer.

Tips for Buying Aston Villa Tickets on the Ticket Exchange

Know the windows: Tickets go on sale about four weeks before a PL match. Resale only appears when the club activates it for a given match. So relistings may surge when resale opens, 24 to 48 hours before kick-off (plans change), and the morning of the game.
Be logged in and ready to check out: Stay signed in and ensure all your details are correct. Every click you save could be an advantage in a scramble for tickets.
Use desktop and stable Wi-Fi: Seat maps load faster and you can zoom or pan more precisely using desktop when compared to the AVFC site on mobile.
Zoom by blocks you actually want: Learn Villa Park price bands/blocks in advance. Scan those first instead of panning the whole map. We have a clear seating plan for Villa Park you can refer to for a general layout.
Refresh often, without spamming: Reload the map every 30 to 90 seconds during peak times. Use hard-refresh (Ctrl/Cmd+Shift+R) if the map looks “stuck”. Try not to open dozens of tabs as the site may rate-limit you.
Look for “unpopular” seats: Singles and front-row corners are worth targeting if you don’t mind sitting alone.
Watch failed baskets: When other buyers time out or abandon payment, seats previously in their basket usually appear on the map again a few minutes later.
Keep a shortlist: Have two or three acceptable sections in order (think, Trinity Road Upper > Holte End Upper > North End Lower). If choice A is gone, jump to B immediately.
Be realistic on high-demand games: For top fixtures be opportunistic, logging in early, refreshing regularly, and taking the first seat that fits your criteria. Be ready to accept seats a few rows apart if you’re going with a mate.

How Do You List Tickets on the Aston Villa Ticket Exchange?

On the Aston Villa Website:

Log in to the AVFC ticketing site and click your name (top-right) and click on Personal Details.
Request Resale for your seat. Your seat then appears for eligible supporters to buy via the ticket office (online and phone) in the usual sales phases.
If you change your mind before your seat sells, you can withdraw the resale request in My Account.
Prefer phone? You can also request resale by calling 0333 323 1874.

On the Aston Villa Official App:

Log in to app
Press on the specific match in the fixture list
Press Resell button at bottom of screen
Select the ticket you want to resell
Confirm selection and push Submit Resale Request
Select payment method

What You’ll Be Paid When You Sell Your Seat on the Aston Villa Ticket Exchange

Payout is 1/19 of your season ticket price (until 2025 there was a 20% charge to use the resale service, but this has now been removed).
You’re paid only if the seat resells.
Payment arrives up to 7 working days after the match.
You will need to register your bank details in advance to ensure the payment goes through on time.

How Does the Aston Villa Ticket Exchange Work? | Frequently Asked Questions

Can overseas Season Ticket Holders use the official resale platform to list their seat for individual games?

No, the club’s Season Ticket Resale service requires a UK bank account, so holders without one can’t use the service.

If you’re abroad without a UK account, consider official alternatives like the club’s Ticket Forwarding option or contact the ticket office for advice.

What happens if my Aston Villa season ticket doesn’t resell on the Ticket Exchange?

You will not recoup the price of the seat for the match in question.

However, by relisting the ticket, you will fulfil the usage requirement for your Aston Villa season ticket (14 out of 19 matches).

Can you relist a season ticket in the Family Zone at Villa Park?

No. Aston Villa does not allow season tickets in the Family Zone to be resold

The club restricts Blocks C8, C9, B7 and A8 to supporters attending with under-18s, and season ticket holders can’t list seats in these areas for resale.

If you can’t attend, you’ll need to use another permitted option (outside the Family Zone) or keep the seat unused.

When does the Aston Villa ticket exchange open?

The AVFC resale system, or ticket exchange, usually opens when tickets have sold out. This date can vary and will usually take place fewer than three weeks before a match.

When does the Aston Villa ticket exchange close?

You can buy tickets that have been relisted by season ticket holders right up until kick-off.

What is Aston Villa’s returns policy?

As a rule, Aston Villa tickets are non-transferable. The club may consider refunds in exceptional circumstances.

How to transfer an Aston Villa ticket?

Aston Villa tickets can be forwarded to a nominated friend or family member.

You can link up to eight supporters as friends and family members, and this can be done via the Aston Villa website. All will need an AVFC Fan ID and access to the Aston Villa app on their phone.

Conclusion: How Does the Aston Villa Ticket Exchange Work?

So that clears up how to use Aston Villa ticket exchange, also known as the Aston Villa resale system. It’s a breeze for AVFC season ticket holders to relist their seat.

For buyers, finding a spare should be plain sailing, but there may be times when availability is low.

In those cases, we’ve offered a few tips on how to source any seats that pop up.

Another way to get hold of Aston Villa tickets is via the secondary market. Ideal for this, Ticket-Compare.com is a price comparison site, instantly showing you the price of Villa tickets across a host of reliable resale websites. We also list tickets from Villa’s official ticketing partners, with fully authorised seats for extra peace of mind.

At this very moment, we have 48,530 AVFC tickets in our inventory, with prices starting at just $52 for the most affordable options.

If there’s an upcoming match not to be missed, it’s Tottenham Hotspur vs Aston Villa at $101, but you may need to snap up tickets fast!

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